Privacy Policy

This Privacy Policy describes how Muscleclean ("we", "us", or "our") collects, uses, and protects personal information when you visit muscleclean.world or use our sleep environment optimization services.

1. Data Controller

Muscleclean
Maassluisstraat 101
1062 GA Amsterdam
Netherlands
Email: contact@muscleclean.world
Phone: +31 627 403 530

2. Information We Collect

We may collect the following categories of personal data:

• Contact information: name, email address, phone number
• Communication data: messages sent through our contact form
• Technical data: IP address, browser type, device information, pages visited
• Cookie data: as described in our Cookies Policy

3. How We Use Your Information

We process personal data for the following purposes:

• Responding to inquiries and providing information about our programs
• Processing product orders and service requests
• Improving our website and user experience
• Complying with legal obligations

4. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your data based on:

• Your consent (contact form submissions, cookie preferences)
• Performance of a contract (product orders, service delivery)
• Legitimate interests (website security, analytics, service improvement)

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this policy. Contact form data is retained for up to 24 months. Order-related data is retained as required by Dutch tax and commercial law.

6. Data Sharing

We do not sell personal data. We may share data with trusted service providers who assist in website hosting, email delivery, and payment processing, subject to data processing agreements.

7. Your Rights

Under GDPR, you have the right to access, rectify, erase, restrict processing, data portability, and object to processing of your personal data. You may also withdraw consent at any time. To exercise these rights, contact us at contact@muscleclean.world.

8. Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, or destruction.

9. International Transfers

If data is transferred outside the European Economic Area, we ensure adequate safeguards are in place as required by applicable law.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

11. Contact

For questions about this Privacy Policy or your personal data, contact us at contact@muscleclean.world or Maassluisstraat 101, 1062 GA Amsterdam, Netherlands.